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FAQ

  • How Long Have You Been the Manufacturer?

    Since 1999, as factory & manufacturer
  • What about Lead Time

    5 to 10 days for standard machines; but 20 to 45 days for non-standard machines
  • Payment Term

    30% T/T deposit, 70% Balance by T/T or L/C; We accept Paypal, West Union...
  • Can I Come Your Factory to Check the Machine before Buying ?

    Always have ready standard machines to test, please plan your visiting, so you can test before buying it.
  • Warranty Term

    One year, free of charge
  • How Can you Guide Us to Use the Machine ?

    Instructional Manual, wiring diagram, install videos, user's videos provided; Online Video talk by Skype or Whatsapp available.
  • How Do You Pack the machines

    Our machines will be packed into wood case, (we will process the wood case and make sure it is exporting standard, and no need addtional fumugation)
  • Is it difficult to install the machine ?

     For standard small machines, the machines will be packed with no take apart, it comes to you to be a complete machine;
    you just need to connect power and compressed air to machine, then begin to operate the machine.For large size machines,
    we will take the machine apart, on condition that we do our best to keep the machine easy to assembly.You will get install videos,
    and install instructions from us.It will be an ABC thing to install machines at your side.
  • Does the machine power voltage meet buyers' factory power source?

    We can make machine with voltage like:
    frequency: 50 - 60HZ Phases: single phase / 3 phases
    Voltage: 110V / 220V / 380V/ 415V/ 440V / On request
  • Could you make die / mould for me, if I buy machine from you?

    We design and make moulds up to product sample or drawings, we charge the mould price at facory cost price.
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Add:  Building 18, Leaguer Innovation & Zijing Intelligence Manufacture Center, Qingxi Town,dongguan, Guangdong, China  
Tel: +86 769 8600 3636 / +86 13590146525
E-mail: hipower9@hi-pwr.com
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